![]() Also if you compare them to other reward programs they again rank low. If you look up IHG’s national rating it is very low and a majority of their reviews are negative. IHG is completely dishonest and worthless. I have also reached out multiple times on why they refuse to post my reviews and have not received a response. Also if you leave a low star review through the app they will refuse to post it as they only post the higher star rated reviews, thus showing how dishonest they truly are. Most of the time they won’t even reply when you reach out to them and when they do they say “ IHG cannot get involved with property issues, you will have to work it out with the property directly “. If you have any type of issues with one of your stays IHG proves to be completely worthless. I hold Spire Elite membership with IHG and after my recent issues and their lack of assistance I will no longer be traveling with IHG or any of their properties. Their app has multiple glitches and their customer service is non existent. I would recommend not wasting your time with IHG. And if you like lots of money to be on hold go ahead and stay in Holiday Inn when you travel □□ This was my experience with Holiday Inn, just keep an eye out on your charges for sure…. ![]() So after my 3rd night I stayed with Holiday Inn in different locations my credit card declined cause I reach my credit card limit cause of so many different charges on hold and reimbursement, I don’t like how they manage their charges is like they don’t know what to charge you for ………I don’t like using my Debt card cause I knew this could happen and the banks take about 3-5 business days to reimburse your money □…. Let me give you an example of what happen with me… I reserved a room on the app at $151 for 1 night plus taxes it’s like around $169 or so, when you click reserve they won’t charge you until you show up in person, when they charge me instead of charging me $169 they charge me $202 (saw in my credit card app), I didn’t say anything cause I know they always make adjustments before you check out, but then they charge me $178 instead of the $169 and reimburse the $202 they originally charge me for…. I have never stayed in a Holiday Inn hotel till 4th of July weekend, they’re very clean, great customer service, great breakfast, but the way they charge you is really off…. As I watched what time I had left to drive slowly disappear I was able to jump on the app and find a room in Lacey WA at the Holiday Inn Express & Suites, which is a wonderful place to stay by the way, so with that taken care of I was able to focus on the task of hand without any distractions. ![]() I drive truck and as I was driving south on I-5 south of Tacoma WA traffic came to a complete stop due to a really wreck. And that’s where this app is SO helpful! It is very easy to navigate and so far I have been able to find exactly what I need and unfortunately it tends to be at the last minute. I don’t stay in a hotel all that often but when I do have to it’s for work and I don’t always know where I will need to stop for the night. But I wanted to leave one here because I’m d how happy I am with the app and IHG in general. I’m not in the habit of leaving reviews for, well, anything really. Need help? Chat with us in the app or speak directly with one of our customer care representatives. Whenever and wherever you travel, we’re here for you. Rest easy with world-class cleaning processes and get notified on the latest travel news. Access all of your trip details - directions, amenities, things to do, dining options and more - all within the app. Get trip reminders, check in (and out) faster via the app at select hotels, and as a benefit of being a member, get free WIFI with every stay. Change of plans? Change or cancel directly in the app. Travel.Įnjoy flexible booking options with free cancellation on most rates. Pay now or later using cash, points or a combination of both. Quickly re-book your favorite hotel or book a new one in the app. Get access to our best rates, exclusive to members only. Not a member? Sign up for IHG One Rewards for free and experience the new perks and exclusive offers.īOOK IN SECONDS WITH THE BEST RATES GUARANTEED Don’t forget to add your IHG One Rewards card to your wallet for easy access. Keep track of your points and benefits and discover more ways to earn and redeem. Book and earn rewards at our family of hotel brands, including Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, InterContinental® Hotels & Resorts, Six Senses Hotels Resorts Spas, Regent® Hotels & Resorts, Kimpton® Hotels & Restaurants, voco™, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, avid™, Staybridge Suites®, Atwell Suites™ and Candlewood Suites®.
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